Intercontinental Dubai Festival City By Ihg | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Crescent Drive, Dubai Festival City, Dubai, United Arab Emirates, 45777

“The location next to Dubai Festival City Mall is incredibly convenient!”view full review

Intercontinental Dubai Festival City By IHG, a 5-star hotel rated 8.7/10 on Booking.com, features luxurious rooms and upscale amenities amid stunning views of the Dubai skyline. Guests can enjoy Michelin-starred dining, a world-renowned spa, and an iconic infinity pool. Conveniently linked to Dubai Festival City Mall, the hotel offers easy access to shopping and entertainment.

Rooms & Amenities

Rooms at Intercontinental Dubai Festival City are elegantly designed, featuring marble floors, plush bedding, and luxurious toiletries. Guests can choose from options that provide breathtaking views of the Dubai Creek and iconic skyline. All rooms include free Wi-Fi, a mini-bar, and a spacious work desk.

Dining Options

The hotel's four dining options include Pierre's TT, led by three Michelin-starred Chef Pierre Gagnaire, and Karam Al Bahr, which specializes in authentic Lebanese seafood. Vista Restaurant and Terrace offers panoramic skyline views and a diverse menu featuring international cuisines. Dining experiences range from casual poolside snacks to sophisticated dinners.

Leisure & Family Features

Leisure amenities feature a full-service spa and a state-of-the-art fitness center. The highlight is the Infinity Glass Pool, which provides stunning views over the city. Families can enjoy the Planet Trekkers Kids Club, ensuring engaging activities for younger guests.

Business Facilities & Transportation

Intercontinental Dubai Festival City also serves as an excellent location for business events, with 19 versatile meeting rooms catering up to 1300 attendees. The adjacent Festival Arena hosts larger gatherings, enhancing its appeal for corporate events. The hotel supports convenient transportation options including complimentary shuttle service to Dubai International Airport.

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“Absolutely loved my stay; fantastic experience all around!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

is available in for free.

Other information

You can start your day with a full breakfast, which costs AED 120 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, French, Spanish, Dutch, Czech, Japanese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Afrikaans, PanjabiÂ / Punjabi, Serbian, Tagalog / Filipino

Year renovated:2007

Number of floors:34

Number of rooms:526

Former name

intercontinental dubai festival city, an ihg hotel

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room Waterfront View

Max:

2 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Classic Twin Room Waterfront View

Max:

2 persons

455 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Premium King Room Club Lounge Access

Max:

2 persons

500 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 3.7 mi

Airports

Dubai Creek SPB (DCG) 3.5 mi

Dubai (DXB) 3.7 mi

Train

Creek Station4300 ft

Dubai Healthcare City Station 1.8 mi

Underground

Creek4300 ft

Al Jadaf 1.1 mi

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Oasis

“During my stay, I was truly impressed with the spa facilities. The spa was a relaxing oasis, offering a range of treatments and a fine 25-metre indoor lap pool. The ambiance was serene and rejuvenating, providing the perfect escape from the hustle and bustle of everyday life. I indulged in a soothing massage that left me feeling refreshed and energized.” view full review

Exquisite Culinary Experience

“Dining at the hotel was nothing short of amazing. I particularly enjoyed the breakfast buffet, where the quality and variety of food were really good. The staff made sure every dish was presented beautifully. Dinners at the Michelin-starred restaurant, Pierre's TT, were nice, with exquisite French cuisine that surpassed my expectations. Each meal was a good journey for my taste buds.” view full review

Luxurious Room Amenities

“I had the privilege of staying in a spacious two-bedroom suite that was both elegant and comfortable. The room featured three separate LED TVs, a amazing view of the creek, and high-quality fittings that reflected luxury. The beds were incredibly comfortable, ensuring I had the perfect restful nights throughout my stay. I appreciated the attention to detail in every aspect of the room.” view full review

Really good Business Amenities

“As a business traveler, I found the hotel's business facilities to be great. The state-of-the-art event center and festival arena were perfect for any corporate needs. I was impressed by the seamless Wi-Fi service that worked flawlessly throughout my stay. The convenience of excellent meeting rooms equipped with modern technology made my business engagements incredibly efficient and productive.” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Crescent Drive, Dubai Festival City, Dubai, United Arab Emirates, 45777

Map view

Crescent Drive, Dubai Festival City, Dubai, United Arab Emirates, 45777

City landmarks

Aquarium

Dubai Dolphinarium

1.6 mi

Landmark

Jameel Arts Centre

3900 ft

Shopping Area

Dubai Festival City Mall

1.0 mi

Landmark

Dubai Tennis Stadium

1.4 mi

Landmark

Covent Garden Market

5200 ft

Landmark

Children's City

1.6 mi

Landmark

Creek Park

1.8 mi

Landmark

Ibrahim Al Khalil Mosque

2.1 mi

Landmark

Wonderland Theme & Water Park

1.9 mi

Landmark

Onetourism

2.0 mi

Landmark

Art Plus Gallery

2.1 mi

Gallery

The Amazing Museum & Art Gallery

2.1 mi

Church

St Marys Catholic Church

2.3 mi

Landmark

Deira Clocktower

2.8 mi

Church

Holy Trinity Church

2.2 mi

Shopping Area

Wafy Mall

2.3 mi

Gallery

TWO M art Gallery

2.3 mi

Church

St. Thomas Orthodox Cathedral

2.4 mi

Landmark

Al Nasr Leisureland

2.5 mi

Museum

Dubai Museum

4.3 mi

Landmark

Ras Al Khor Wildlife Sanctuary

2.5 mi

Landmark

Dubai Frame

3.2 mi

Landmark

Zabeel Palace

3.1 mi

Gallery

Four Seasons Ramesh Gallery

3.0 mi

Event hall

World Trade Centre

3.8 mi

Landmark

Al Fahidi Historical Neighbourhood

4.2 mi

Landmark

Jumeira Archaeological Site

3.6 mi

Landmark

Coins Museum

3.6 mi

Landmark

Camel Museum

3.6 mi

Nearby

Mall

Dubai Festival City

1700 ft

Restaurants

Hard Rock Cafe

1600 ft

Festival Blvd Zone 8A

Anise

100 ft

Crescent Drive Lobby Level

Belgian Cafe

400 ft

Dubai Festival City

Vista Bar & Terrace

100 ft

Al Rebat Street Lobby Level

Black Tap Craft Burgers & Shakes DFC

3300 ft

Intercontinental Hotel Dubai Festival City Water Front Level

Fish and Company

100 ft

Dubai

Le Relais de L Entrecote

300 ft

Festival Blvd

Pierre's Bistro & Bar

3300 ft

Promenade Level

The Fish House

3300 ft

Waterfront Level InterContinental Dubai Festival City

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

8.2

Location

9.0

Service

8.4

Dining

7.8

Grayson

United Kingdom, April 2025

6.8/10

My stay at the Intercontinental Dubai Festival City was overall great, highlighted by the spacious and clean rooms as well as the friendly staff. However, I did experience delays during check-in which was somewhat disappointing, especially considering the hotel's five-star status.

Rooms

10.0

The rooms were spacious, clean, and offered fantastic views of the creek. The interior design was impressive and comfortable, making my stay enjoyable.

Service

10.0

The staff were incredibly friendly and attentive throughout my stay. I particularly appreciated the prompt assistance from the concierge, Kamal, who helped arrange airport logistics.

Location

9.0

Though not centrally located, the hotel's proximity to the airport and nearby shopping mall was convenient. Affordable taxis made it easy to explore Downtown.

Dining

10.0

The breakfast was one of the best I've had, with a wide variety of options and quality ingredients. Chef Sameer Alaboud even surprised me with an amazing breakfast treat.

Facilities

10.0

The hotel offered excellent facilities, including a well-kept pool area, room service, and a helpful concierge. The light and water show nearby was a good bonus.

Theodore

United Kingdom, February 2025

5.6/10

My stay at the Intercontinental Dubai Festival City was overall impressive. The staff were exceptionally welcoming and accommodating, though I did encounter a few issues with the bed setup that required room changes. The views from my room were lovely, especially during the evening fireworks, and the dining options were expansive. However, I felt that some amenities could be improved, like pillow options and gym equipment. 🌆🌟

Rooms

8.0

My room was spacious with a stunning waterfront view, though it had a box spring with a thin mattress topper that was not ideal for comfort. I had to switch rooms to accommodate my request for a more standard mattress, which was handled promptly. The bathrooms were excellent, which was a plus.

Service

10.0

The staff across the hotel went above and beyond to ensure a pleasant stay. From the check-in desk to the cleaning staff, everyone was friendly and eager to assist, making me feel welcome.

Location

9.0

The hotel's location is very convenient, connected to Festival City Mall, which meant I didn't have to deal with traffic. Also, the proximity to the airport made getting around easy, and the waterfront views were stunning, especially at sunset.

Dining

8.0

I enjoyed the dining options in the hotel, with a diverse selection that catered to various diets. The breakfast and afternoon tea were particularly good and saved me from needing to dine elsewhere. However, a live cooking section would have been a nice addition.

Facilities

8.0

Facilities were solid with good services like room service, dry cleaning, and a well-maintained fitness area, though I noticed some gym equipment was in need of repair. Overall, I had access to everything I needed for a comfortable stay.

Justin

United Kingdom, January 2025

5.4/10

I enjoyed a spacious and comfortable stay at the Intercontinental Dubai Festival City, but I did notice some shortcomings with the breakfast variety. Overall, the hotel offered good service and excellent facilities, though there were a few instances where certain staff members fell short of the expected hospitality, especially during busy dining times.

Rooms

8.0

My room was spacious and modern with great amenities. though I noticed a lack of wall plugs which could be inconvenient. The decor was appealing and well-maintained, making for a comfortable retreat during my stay.

Service

7.0

The staff members were generally professional and attentive. especially the guest services team who were accommodating to our needs. However, I experienced some inconsistency in service quality at the restaurant during busy hours.

Location

8.0

The hotel is conveniently connected to the Festival City Mall, perfect for shopping and dining. while it was a bit far from some main attractions, its proximity to the airport was a plus for late flights.

Dining

7.0

Breakfast had a decent selection, but I felt it could have been more diverse. there were times when items were not promptly replenished, which was a letdown given the hotel's standard.

Facilities

8.0

The hotel featured excellent facilities including a well-maintained pool and comprehensive room service. yet, the pool area was quite small for the number of rooms, making it hard to find loungers at times.

Logan

United Kingdom, December 2024

6.4/10

My stay at the Intercontinental Dubai Festival City was pleasant overall, but there were some bumps along the way. While I appreciated the efficient service at the Executive Club and the lovely views, my check-in experience was a bit chaotic. The facilities, especially the pool, were good, but the breakfast service was overly crowded and the atmosphere could use some improvement.

Rooms

6.0

I had a comfortable room with a stunning water view, but the layout was a bit confusing. The cleaning could definitely use some attention, as I encountered a cockroach in the bathroom.

Service

7.0

Most staff were friendly and accommodating, with standout service from the Executive Club team. However, check-in issues and room readiness impacted my overall impression.

Location

9.0

The hotel's location is excellent, right near the mall and within Dubai Festival City. However, the crowded atmosphere, especially during breakfast, was a downside.

Dining

6.0

Dining was a mixed bag; while the food quality was generally good, I found breakfast to be overly busy and poorly organized, which detracted from the experience.

Facilities

7.0

The hotel amenities like the gym and pool were good, but I did face some delays with the valet service. Overall, a nice range of facilities available.

Stella

United Kingdom, October 2024

5.0/10

I had a fantastic experience at Intercontinental Dubai Festival City, enjoying the luxurious accommodations and attentive service. The dining options were varied and mostly enjoyable, though breakfast service could improve during peak times. The location was a huge plus for me, with easy access to the nearby mall and stunning views of the creek. Overall, it was an excellent stay with a few minor areas to enhance.

Rooms

9.0

My room was spacious and well-appointed with a stunning view over the creek. The beds were incredibly comfortable, making for a restful night (though I found the pillows a tad too soft).

Service

8.0

The staff were generally friendly and attentive to my needs, especially in the Club Lounge and pool areas where their service was really good. However, I wished for more promptness during busy breakfast times.

Location

10.0

The hotel's location was a major highlight for me; it was quite close to the airport and provided easy access to Festival City Mall. Plus, the sun shines over the pool all day long!

Dining

8.0

Dining at Anise was a treat, with an impressive selection of food from around the globe. However, the breakfast rush could slow down service, which detracted slightly from the experience.

Facilities

9.0

The hotel had great facilities including a lovely pool and a well-equipped gym. I appreciated the range of services available like room service and shuttle services, which made my stay even more comfortable.