Intercontinental Dubai Festival City By Ihg, Dubai
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Key details
About the Hotel
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room Waterfront View
Max:
3 persons
455 sq. feet
Bed options:
1 King-size bed
Landscape view
Shower
Heating
room details
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Classic Twin Room Waterfront View
Max:
2 persons
455 sq. feet
Bed options:
2 Single beds
Landscape view
Shower
Heating
room details
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Premium King Room Club Lounge Access
Max:
3 persons
500 sq. feet
Bed options:
1 King-size bed
Landscape view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
Map view
Dubai Festival City,
Dubai,
United Arab Emirates,
45777,
Dubai
City landmarks
Aquarium
Dubai Dolphinarium
1.6
mi
Jaddaf Waterfront
Jameel Arts Centre
3900 ft
Shopping Area
Dubai Festival City Mall
1.0
mi
Al Garhoud
Dubai Tennis Stadium
1.4
mi
Al Sabbat Street B8 Building
Covent Garden Market
5200 ft
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
1.6
mi
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
1.8
mi
Al Rashidiya
Ibrahim Al Khalil Mosque
2.1
mi
Al Riyadh St
Wonderland Theme & Water Park
1.9
mi
Suurstoffi 8
Onetourism
2.0
mi
Marabea street
Art Plus Gallery
2.1
mi
Gallery
The Amazing Museum & Art Gallery
2.1
mi
Church
St Marys Catholic Church
2.3
mi
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
2.8
mi
Church
Holy Trinity Church
2.2
mi
Shopping Area
Wafy Mall
2.3
mi
Gallery
TWO M art Gallery
2.3
mi
Church
St. Thomas Orthodox Cathedral
2.4
mi
Oud Metha Oud Metha Rd Behind American Hospital; 15 Street
Al Nasr Leisureland
2.5
mi
Museum
Dubai Museum
4.3
mi
Oud Metha Oud Metha Rd What3words: ///arrival.shade.credible
Ras Al Khor Wildlife Sanctuary
2.5
mi
Sheikh Rashid Road Zabeel Park
Dubai Frame
3.2
mi
Dubai - United Arab Emirates
Zabeel Palace
3.1
mi
Gallery
Four Seasons Ramesh Gallery
3.0
mi
Event hall
World Trade Centre
3.8
mi
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
4.2
mi
DubaiUnited Arab Emirates
Jumeira Archaeological Site
3.6
mi
Bastakia Quarter
Coins Museum
3.6
mi
Al Shandagha Historical District
Camel Museum
3.6
mi
Nearby
Mall
Dubai Festival City
1700 ft
Restaurants
Hard Rock Cafe
1600 ft
Festival Blvd Zone 8A
Anise
100 ft
Crescent Drive Lobby Level
Belgian Cafe
400 ft
Dubai Festival City
Vista Bar & Terrace
100 ft
Al Rebat Street Lobby Level
Black Tap Craft Burgers & Shakes DFC
3300 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
100 ft
Dubai
Le Relais de L Entrecote
300 ft
Festival Blvd
Pierre's Bistro & Bar
3300 ft
Promenade Level
The Fish House
3300 ft
Waterfront Level InterContinental Dubai Festival City
Reviews and Ratings
Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.2
Location
9.0
Service
8.4
Dining
7.8
Grayson
United Kingdom,
April
2025
6.8/10
My stay at the Intercontinental Dubai Festival City was overall great, highlighted by the spacious and clean rooms as well as the friendly staff. However, I did experience delays during check-in which was somewhat disappointing, especially considering the hotel's five-star status.
Rooms
10.0
The rooms were spacious, clean, and offered fantastic views of the creek. The interior design was impressive and comfortable, making my stay enjoyable.
Service
10.0
The staff were incredibly friendly and attentive throughout my stay. I particularly appreciated the prompt assistance from the concierge, Kamal, who helped arrange airport logistics.
Location
9.0
Though not centrally located, the hotel's proximity to the airport and nearby shopping mall was convenient. Affordable taxis made it easy to explore Downtown.
Dining
10.0
The breakfast was one of the best I've had, with a wide variety of options and quality ingredients. Chef Sameer Alaboud even surprised me with an amazing breakfast treat.
Facilities
10.0
The hotel offered excellent facilities, including a well-kept pool area, room service, and a helpful concierge. The light and water show nearby was a good bonus.
Theodore
United Kingdom,
February
2025
5.6/10
My stay at the Intercontinental Dubai Festival City was overall impressive. The staff were exceptionally welcoming and accommodating, though I did encounter a few issues with the bed setup that required room changes. The views from my room were lovely, especially during the evening fireworks, and the dining options were expansive. However, I felt that some amenities could be improved, like pillow options and gym equipment. 🌆🌟
Rooms
8.0
My room was spacious with a stunning waterfront view, though it had a box spring with a thin mattress topper that was not ideal for comfort. I had to switch rooms to accommodate my request for a more standard mattress, which was handled promptly. The bathrooms were excellent, which was a plus.
Service
10.0
The staff across the hotel went above and beyond to ensure a pleasant stay. From the check-in desk to the cleaning staff, everyone was friendly and eager to assist, making me feel welcome.
Location
9.0
The hotel’s location is very convenient, connected to Festival City Mall, which meant I didn’t have to deal with traffic. Also, the proximity to the airport made getting around easy, and the waterfront views were stunning, especially at sunset.
Dining
8.0
I enjoyed the dining options in the hotel, with a diverse selection that catered to various diets. The breakfast and afternoon tea were particularly good and saved me from needing to dine elsewhere. However, a live cooking section would have been a nice addition.
Facilities
8.0
Facilities were solid with good services like room service, dry cleaning, and a well-maintained fitness area, though I noticed some gym equipment was in need of repair. Overall, I had access to everything I needed for a comfortable stay.
Justin
United Kingdom,
January
2025
5.4/10
I enjoyed a spacious and comfortable stay at the Intercontinental Dubai Festival City, but I did notice some shortcomings with the breakfast variety. Overall, the hotel offered good service and excellent facilities, though there were a few instances where certain staff members fell short of the expected hospitality, especially during busy dining times.
Rooms
8.0
My room was spacious and modern with great amenities. though I noticed a lack of wall plugs which could be inconvenient. The decor was appealing and well-maintained, making for a comfortable retreat during my stay.
Service
7.0
The staff members were generally professional and attentive. especially the guest services team who were accommodating to our needs. However, I experienced some inconsistency in service quality at the restaurant during busy hours.
Location
8.0
The hotel is conveniently connected to the Festival City Mall, perfect for shopping and dining. while it was a bit far from some main attractions, its proximity to the airport was a plus for late flights.
Dining
7.0
Breakfast had a decent selection, but I felt it could have been more diverse. there were times when items were not promptly replenished, which was a letdown given the hotel's standard.
Facilities
8.0
The hotel featured excellent facilities including a well-maintained pool and comprehensive room service. yet, the pool area was quite small for the number of rooms, making it hard to find loungers at times.
Logan
United Kingdom,
December
2024
6.4/10
My stay at the Intercontinental Dubai Festival City was pleasant overall, but there were some bumps along the way. While I appreciated the efficient service at the Executive Club and the lovely views, my check-in experience was a bit chaotic. The facilities, especially the pool, were good, but the breakfast service was overly crowded and the atmosphere could use some improvement.
Rooms
6.0
I had a comfortable room with a stunning water view, but the layout was a bit confusing. The cleaning could definitely use some attention, as I encountered a cockroach in the bathroom.
Service
7.0
Most staff were friendly and accommodating, with standout service from the Executive Club team. However, check-in issues and room readiness impacted my overall impression.
Location
9.0
The hotel's location is excellent, right near the mall and within Dubai Festival City. However, the crowded atmosphere, especially during breakfast, was a downside.
Dining
6.0
Dining was a mixed bag; while the food quality was generally good, I found breakfast to be overly busy and poorly organized, which detracted from the experience.
Facilities
7.0
The hotel amenities like the gym and pool were good, but I did face some delays with the valet service. Overall, a nice range of facilities available.
Stella
United Kingdom,
October
2024
5.0/10
I had a fantastic experience at Intercontinental Dubai Festival City, enjoying the luxurious accommodations and attentive service. The dining options were varied and mostly enjoyable, though breakfast service could improve during peak times. The location was a huge plus for me, with easy access to the nearby mall and stunning views of the creek. Overall, it was an excellent stay with a few minor areas to enhance.
Rooms
9.0
My room was spacious and well-appointed with a stunning view over the creek. The beds were incredibly comfortable, making for a restful night (though I found the pillows a tad too soft).
Service
8.0
The staff were generally friendly and attentive to my needs, especially in the Club Lounge and pool areas where their service was really good. However, I wished for more promptness during busy breakfast times.
Location
10.0
The hotel's location was a major highlight for me; it was quite close to the airport and provided easy access to Festival City Mall. Plus, the sun shines over the pool all day long!
Dining
8.0
Dining at Anise was a treat, with an impressive selection of food from around the globe. However, the breakfast rush could slow down service, which detracted slightly from the experience.
Facilities
9.0
The hotel had great facilities including a lovely pool and a well-equipped gym. I appreciated the range of services available like room service and shuttle services, which made my stay even more comfortable.
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